SHIPPING & DELIVERY POLICY

 

SHIPPING PHILOSOPHY

  • We promise a hassle-free and reliable online shopping experience. Your peace of mind is our happiness.

DELIVERY TIME PERIOD

  • Orders are processed and dispatched within 3 working days.
  • Orders within India are delivered within 5 – 10 working days. Delivery time may vary depending upon the shipping address.

SHIPPING CHARGES

  • Within India, tea treasure.in provides Free Shipping for orders above Rs 499. There will be a shipping charge of Rs 50 on orders of Rs. 499 or below.

HOW TO CHECK THE STATUS OF YOUR ORDER?

  • Once your order has shipped, the shipping and tracking information is emailed and sent by SMS to you. You can use your tracking number to track your order on the carrier’s website. Settle down, enjoy a cup of tea, and just be a little patient: it may take a few days for the information to be updated. In the meantime, if you want tips to prepare your project, check out our blog!
    • In case of any unusual event which delays your order, you would receive a special update from our end.
    • If you still have any questions, write to us at teamrhodotion@gmail.com, and your issue will be addressed.

IF I AM NOT HOME?

  • In case of a delivery failure, please retry ensuring :
  • We know you have things to do, so you may not be home for the delivery. The carrier is free to decide whether they should leave the package at your door or take it to the nearest center. You will receive a call from the delivery person and there will be a maximum of 3 attempts of the delivery across three days post which the order will be returned to origin.

WE DELIVER THROUGHOUT (MOST OF) INDIA!

  • Yes, we know it doesn’t seem to make sense, but right now we can only deliver products in India. Please don’t hate us!
  • Residents around the world: You live in a fantastic place, but there’s a downside: we can’t deliver to your home by our standard shipping method. We’ll be available to you soon.